Punam Flutes is very professional and courteous towards customers who are not satisfied with our product or service. We'd like you to reach us immediately if any part of the buying experience or product itself is unsatisfactory or has other issues. We strive to achieve your utmost satisfaction when it comes to making and selling flutes made by us.
Please note, once the order is placed, the product can be exchanged (for only Indian customers and non-customized orders) if the customer is not satisfied. Return and Refund for the product is not applicable for