There are two kinds of shipping charges
1. Free shipping- The shipping charge is totally free in the products which have free shipping written above them.
2. Shipping cost- On the products that have shipping cost written above them, shipping charge is applicable which depends on the weight or volumetric weight.
Example. Most of our flute cases have a low weight but their volumetric weight( length*width*height) is high because of which their shipping cost increases.
How We Ship
After receiving an order, we ship the courier on the next business day and all shipments worldwide are done from the head office of Punam Flutes, New Delhi.
If the flutes are to be customized then it may take 5-7 working days.
All flutes set also included in Customized Order.
We are having the tie-ups with major International and National Courier Companies.
International Courier Company- UPS, DHL, ARAMEX, FEDEX, etc.
National Courier Company- Bluedart, DELHIVERY, ECOM, DTDC etc.
Note: Our normal delivery time is 3-7 business days from the shipping date.
Track Your Package
When we ship our orders, the tracking details are available to you on our website in my order details. The tracking details are also sent to your email. We generally ship international orders on the next business day(other than customized orders) and all the tracking details are available on the webiste and on the email.
All of our products are packed in a high quality case and with that we have a cardboard and cloth packing. The safe delivery of every order placed from the website is on us.
All the flutes are wrapped with bubble rap for further safety. All the pakages are packet so finely that till date there is no complaint of courier damage. But in case flutes still get damaged then you should send us an eamil with the photograph of the damaged Flute(s) within 24 hours*.